This is not a review on Doctor Gleave. I have not seen him clinically so this review has no baring on his expertise. The issue is with his staff and there lack of knowledge of how to look into insurance coverage for people or the lack of Ethical values to speak the truth about one's coverage. My feeling when talking with the secretary originally that I asked how I was covered and will this work with there office. I feel there was a cult re of saying "Yes" to everyone to simply get them into the door and bill them fully knowing that there is no insurance for the patient. The only reason why this was caught. Because I was adamant about making sure my insurance was covered through there office before I even sat in the chair. I should have know that something was up with the front desk lady left the front desk and the billing lady explained to me that we weren't. I was upset because my Wife went there and was told that she had coverage and refereed me because we were covered as she was told by the office.
My complaint that I feel again there is a unethical culture there in the staff and office to again say "yes" to everything and get them in and bill them out. I and my family will not be going there anymore.
I have been so happy with my experience at Dr. Gleave’s office. Jackie is the most incredible dental hygienist. She is so gentle and thorough and always knows me and my chart. Dr. Gleave did my veneers and I am so much more confident in my smile. 5 stars for sure.
Jackie is the best dental hygienist I've ever been to. The staff is great! Penni and Dawn are very friendly and welcoming. Dr Gleave really knows his stuff and they pay attention to detail.
I have been totally satisfied with my visits to Dr. Rodney Gleave.
The staff and Doctor are so caring and listen well to what you have to say. As the feeling I am left with is that they really care about my health and wellbeing.
Dr Gleave is a superior dentist to every other dentist I have ever been to. I came to him with a great hope that he could fix what other dentists struggled to do. He knew exactly what he was doing and was very compassionate and understanding when it came to my pain levels. He took extra time to make sure everything was being done correctly and right. He was a miracle worker. He does fabulous work and I highly recommend him to anyone. And the Staff is the Best!! Thank you Dr Gleave and Staff for being Amazing!!