Dr. GLEAVE is by far the best Dentist I have found in Utah. I feel completely comfortable and safe when he works on my teeth. I get anxious easily, so feeling calm and comfortable means so much.
He cares about his patients and has fit me into his schedule if I have any type of pain or discomfort.
You can tell and feel that he is genuine and ethical
In his work.
The quality of his work is impeccable as well. He is like an artist when it comes to making your teeth look perfect. It is truly amazing to find professionals that are still very professional!
Being in the service industry, I can see and appreciate the professionalism, compassion, and friendly staff as well as the patience and calming energy that Dr. Gleave has as well.
The doctor and his assistant made me feel completely comfortable during my whole visit. And I was amazed how well and how quick they performed while I was in there.
This is not a review on Doctor Gleave. I have not seen him clinically so this review has no baring on his expertise. The issue is with his staff and there lack of knowledge of how to look into insurance coverage for people or the lack of Ethical values to speak the truth about one's coverage. My feeling when talking with the secretary originally that I asked how I was covered and will this work with there office. I feel there was a cult re of saying "Yes" to everyone to simply get them into the door and bill them fully knowing that there is no insurance for the patient. The only reason why this was caught. Because I was adamant about making sure my insurance was covered through there office before I even sat in the chair. I should have know that something was up with the front desk lady left the front desk and the billing lady explained to me that we weren't. I was upset because my Wife went there and was told that she had coverage and refereed me because we were covered as she was told by the office.
My complaint that I feel again there is a unethical culture there in the staff and office to again say "yes" to everything and get them in and bill them out. I and my family will not be going there anymore.
My family and I have been patients of Dr.Gleave and staff for over ten years. They have been courteous always timely (we never wait) The oral hygenists are very thorough and explain what they are doing and how you can help with your oral hygiene. I had many bad experiences with dental care in the past and Dr. Gleave in my opinion is exceptional and cares deeply about your teeth. Since going to his practice we have had much improved care and experiences. Always look forward to my next appointment
Who ever says they love going to the dentist. Well with the service from this office I have to say I Do! I recommend going to to this office for the people and they services they provide.